Buyela Ekhaya
Amadokhumenti Omthetho

Inqubomgomo Yobumfihlo

Ukucaca kuyisisekelo sebhizinisi lethu. Qonda indlela esiqoqa ngayo, esivikela ngayo, futhi esiphatha ngayo idatha yakho ngokuhambisana nomthetho waseMauritius nomhlaba wonke.

Inguqulo1.0
Iyasebenza kusukelaJan 2026

1. Isingeniso

I-Vertex1 Brokers Limited ("Vertex", "thina", "sithi", noma "ethu") iyahlonipha ubumfihlo bakho futhi ibambelele ekuvikeleni idatha yakho yomuntu siqu. Le Nqubomgomo Yobumfihlo izokwazisa indlela esiphatha ngayo idatha yakho yomuntu siqu uma uvakashela iwebhusayithi yethu (noma ukuphi okuvela khona), usebenzisa izikhundla zethu zokuhweba (kuhlanganise izinhlelo zeselula ne-web), noma uxhumana ne-ecosystem yabahlanganyeli.

Le nqubomgomo ikusize ngamalungelo akho obumfihlo nendlela umthetho okuvikela ngayo. Ibhaliwe ngokuhambisana ne-Mauritius Data Protection Act 2017 (DPA 2017) futhi ihambisana nezimiso ze-General Data Protection Regulation (EU) 2016/679 (GDPR).

2. Ulwazi Olubalulekile Nokuthi Singobani

2.1. Umphathi Wedatha

I-Vertex1 Brokers Limited iyumphathi wedatha futhi ibhekene nedatha yakho yomuntu siqu. Singenkampani yangasese eyilinganiselwe ngamashadi eyakhiwe eRiphabhuliki yaseMauritius futhi inelayisense njengombeki wemali (Full Service Dealer, ngaphandle koku-Underwriting) yi-Financial Services Commission (FSC).

2.2. Imininingwane Yokuxhumana

Uma unemibuzo mayelana nale nqubomgomo yobumfihlo, sicela uxhumane ne-Data Protection Officer (DPO) yethu:

Isiqiniseko Somthetho

Vertex1 Brokers Limited

Inombolo Yorejista: 225650 GBC

Isikhulu Sokuvikela Idatha

Mr. Simbarashe Mashingaidze

Isihloko Sokuthuthukiswa Kwebhizinisi Nemgomo

Ihhovisi EliyibhalisiweC/O Pivotal Corporate Services Limited,
Nalletamby Road, Phoenix, 73538, Mauritius.

3. Idatha Esiyiqoqa Ngawe

Singase siqoqe, sizebenzise, sigcine, futhi sidlulise izinhlobo ezahlukene zedatha yomuntu siqu mayelana nawe ezihlanganisiwe kanje:

Idatha Yobuqiniso

Igama lokuqala, isibongo sokuzala, isibongo, igama lomsebenzisi, isimo somshado, isihloko, usuku lokuzalwa, ubulili, inombolo yepasipoti, inombolo ye-ID yezwe, i-ID yentela.

Idatha Yokuxhumana

Ikheli lokhokhisa, ikheli lokuhlala, ikheli le-imeyili, kanye nezinombolo zocingo.

Idatha Yezimali

Imininingwane ye-akhawunti yasebhange, imininingwane yekhadi lokukhokha (i-tokenized), izinombolo ze-wallet yemali yeselula, ama-adrese e-wallet ye-crypto, ubufakazi bomthombo wezimali.

Idatha Yezokwenziwayo

Imininingwane mayelana nokufaka, ukukhipha, umlando wokuhweba, izitatimende zenzuzo/ukulahlekelwa, kanye nokubekwa kwe-rebate yomhlanganyeli.

Idatha Yobuchwepheshe

Ikheli le-IP, idatha yokungena (cTID), uhlobo lwesiphequluli, indawo yesikhathi, ulwazi lwesixhumanisi, ne-OS esetshenzisiwe ukufinyelela izikhundla zethu.

Idatha Ye-Biometric

Idatha yokubona ubuso eqoqiwe ngesikhathi sokuhlola ukuphila (Idatha Yesigaba Esikhethekile).

3.1. Ukungakwazi Ukunikeza Idatha Yomuntu Siqu

Lapho sidinga ukuqoqa idatha yomuntu siqu ngomthetho (isb. ngaphansi kwe-Financial Intelligence and Anti-Money Laundering Act 2002), noma ngaphansi kwezimo sesivumelwano sinawe, futhi ungakwazi ukunikeza leyo datha uma kucelwa, singase singakwazi ukusebenzisa isivumelwano (isb. ukunika i-akhawunti yokuhweba). Kuleli cala, singase kufanele sikhanseli insiza yakho.

4. Idatha Yakho Yomuntu Siqu Iqoqwa Kanjani?

  • Ukuxhumana Okuqondile: Wena unikeza idatha ngokugcwalisa amafomu (Isicelo Se-akhawunti, Isicelo Se-IB) noma uxhumana nathi ngeposi, ucingo, i-imeyili, noma i-WhatsApp.
  • Ubuchwepheshe Obuzenzakalelayo: Njengoba uxhumana ne-webhusayithi nezikhundla ze-cTrader, siqoqa ngokuzenzakalelayo i-Technical Data mayelana nezixhumanisi zakho nezenzo zokuphequlula nge-cookies namalogi weseva.
  • Abantu besithathu:
    • I-Identity Data evela kubo abaqinisekisi (Sumsub).
    • I-Technical Data evela kubanikezi be-analytics (Google Analytics, Cloudflare).
    • I-Financial Data evela kubanikezi bokukhokha (Paytiko, Deus X Pay, Corpay).
    • I-Compliance Data evela emahlwini womhlaba wonke we-sanctions (World-Check).

5. Indlela Esisebenzisa Ngayo Idatha Yakho Yomuntu Siqu

Sizosebenzisa idatha yakho yomuntu siqu kuphela uma umthetho usivumela. Ngokuvamile, sizoyisebenzisa ezimweni ezilandelayo:

Ukusebenza Kwesivumelwano

Ukucubungula ama-trade akho, ukufaka imali, nokuphatha i-akhawunti.

Isibopho Somthetho

Ukuhambisana nemilayo ye-AML/CFT, ukubika kwentela, nemigomo ye-FSC.

Izintshisekelo Ezifanelekile

Ukuvimbela ukukhwabanisa, ukuphepha kwenethiwekhi, nokuhlaziywa kwebhizinisi.

6. Ukwenziwa Kwezinqumo Ngokuzenzakalelayo Ne-Profiling

Sisebenzisa izinqubo zezinqumo ezenzakalelayo ukuze sihlanze ukungena. Unelungelo lokucela ukubhekwa komuntu mayelana nanoma yiluphi isinqumo esisekelwe kuphela ekucubungulweni okuzenzakalelayo.

  • Ukubala Umgomo: Izinhlelo zethu zangaphakathi zenza ngokuzenzakalelayo isibalo somgomo (Phansi, Mapakathi, Phezulu) ngokusekelwe ezweni lakho, i-IP, nezimali ukuze kutholwe izinga le-Due Diligence.
  • Ukuqinisekisa Ubuqiniso: Sisebenzisa i-Sumsub AI ukuqhathanisa idatha yakho ye-biometric ephilayo nesithombe se-ID. Uma kunqatshwa, ungaphikisa ukuze kubuyekezwe ngesandla.

7. Ukudlulisa Idatha Yakho Yomuntu Siqu

Singase siyabelane nedatha yakho nalaba abalandelayo ngezinjongo ezichaziwe esigabeni 5:

  • Ngaphakathi: Amakampani e-Vertex Group asebenza njenge-processors.
  • Abanikezi Be-Platform: i-Spotware Systems (cTrader) yensiza yokuhweba.
  • Abanikezi Be-CRM: i-Fynxt yokuphatha amakhasimende nama-rebate.
  • Ukuqinisekisa: i-Sumsub (UK/EU) yezihlolo ze-KYC.
  • Ukukhokha: i-Paytiko, Deus X Pay, Corpay yokucubungula izokwenziwayo.
  • Abacebisi Abaprofeshinali: Abameli, ababhanki, abahloli (Anathiva), abatshalizimali.
  • Abahloli: i-FSC Mauritius, i-FIU, kanye namakhosi entela.

8. Ukudlulisa Komhlaba Wonke

Siyibhizinisi lomhlaba wonke. Nakuba ihhovisi elikhulu liseMauritius, isakhiwo sethu sobuqhawe sihlakahlanyisiwe. Idatha yakho ingase icubungulwe kuseva eLondon (LD5) naseNew York (NY4). Siqinisekisa ukuphepha ngokusebenzisa i-Standard Contractual Clauses (SCCs) evunyelwe yi-European Commission yokudlulisa ngaphandle kwe-EEA/Mauritius.

9. Ukuphepha Kwedatha

Sibeke izinyathelo zokuphepha ezifanele zokuvimbela ukuthi idatha yakho yomuntu siqu ilahleke ngokungqondile, isetshenziswe, noma ifinyelelwe ngendlela engavunyelwe.

UkufihlaTLS 1.3 & AES-256
Ukulawulwa KokufinyelelaIsisekelo Esisheshayo Sokwazi Okudingekayo
IsakhiwoCloudflare Enterprise DDOS

10. Ukugcina Idatha

Izothatha isikhathi esingakanani usebenzisa idatha yami yomuntu siqu?
Sizogcina idatha yakho yomuntu siqu kuphela isikhathi esifanele sokuqedela izinjongo esayiqoqa ngazo.

Isidingo Somthetho: Ngaphansi kwe-Financial Intelligence and Anti-Money Laundering Act 2002, sidinga ukugcina ulwazi oluyisisekelo mayelana namakhasimende ethu (kuhlanganise i-Contact, Identity, Financial, ne-Transaction Data) iminyaka eyisikhombisa (7) ngemva kokuba bangasayona amakhasimende.

11. Amalungelo Akho Omthetho

Ngaphansi kwezimo ezithile, unamalungelo ngaphansi kwemilayo yokuvikela idatha mayelana nedatha yakho yomuntu siqu:

Cela Ukufinyelela

Thola ikhophi yedatha yomuntu siqu esigcina ngawe.

Cela Ukulungisa

Lungisa noma yiluphi ulwazi olungekho oluphelele noma olungalungile esilugcina ngawe.

Cela Ukususa

Sicela ukuthi sisuse idatha lapho kungekho isizathu esihle sokuthi siqhubeke ukuyicubungula (kuye nemilayo ye-AML).

Phikisana Nokucubungula

Phikisana lapho sesekela esimweni esifanelekile noma ukumaketha okuqondile.

Cela Ukunciphisa

Sicela ukuthi simise ukucubungula (isb. uma ufuna siseke ukunemba kwalo).

Cela Ukudlulisa

Sizonikeza idatha yakho kuwe noma kumuntu wesithathu ngendlela ehlelekile, efundwayo yimishini.

12. Ama-Cookies Nokulandelela

Iwebhusayithi yethu isebenzisa ama-cookies ukuze ikhethe phakathi kwakho nabanye abasebenzisi. Kuhlanganise ama-Essential Cookies (adingekayo ukusebenza kwe-cTrader/Fynxt), ama-Analytical Cookies (Google Analytics), nama-Marketing Cookies (Route Royal). Ungasetha isiphequluli sakho ukuthi angamukeli ama-cookies wonke noma ezinye, kodwa ezinye izingxenye zesayithi zingase zingafinyeleleki.

15. Ukuxhumana Kokumaketha

Ungathola i-Service Communications (izibuyekezo ezidingekayo mayelana ne-akhawunti yakho, izingcingo ze-margin) ne-Marketing Communications (iziphakamiso ezikhethekile). Ungakhetha ukuphuma kokumaketha noma nini ngesixhumanisi se-"Unsubscribe" noma ezilungiselelo ze-Client Portal. Asithengisi idatha yakho kubantu besithathu.

16. Ukucubungula Idatha Ye-Biometric

Ukuhambisana nezidingo ze-KYC, sicubungula i-Biometric Data (Isigaba Esikhethekile) ngesikhathi sokuhlola ukuphila ngomhlanganyeli wethu i-Sumsub.

  • Injongo: Ukuqinisekisa ukuthi uyisuntu sangempela futhi ufanana nesithombe se-ID.
  • Ukugcina: I-Vertex ayigcini ama-template e-biometric angcolile. I-Sumsub igcina le datha kuseva zase-EU ezivikelekile ngokuhambisana ne-GDPR.
  • Isivumelwano: Ngokuqhubeka nokungena, uyavuma ngokuqondile lokhu ukucubungula.

19. Izikhalazo Nokubuyela Emthethweni

Sithatha izikhalo zakho zobumfihlo ngokubukhulu. Uma ucabanga ukuthi siliphatha kabi idatha yakho, sicela uxhumane ne-DPO yethu ku-privacy@vertex1brokers.com kuqala.

Ilungelo Lokufaka Isikhalazo

Uma unganelisekile ngempendulo yethu, unelungelo lokufaka isikhalazo kumhloli:

I-Data Protection Office (DPO) yaseMauritius
5th Floor, SICOM Tower, Wall Street, Ebène Cybercity, Mauritius.

Ukuphela kwenqubomgomo yobumfihlo • Vertex1 Brokers Limited